FAQ

1. Orders & Payment

What payment methods do you accept?
We accept credit cards, debit cards, and PayPal for secure and easy transactions.

Can I change or cancel my order after placing it?

• Orders are processed and shipped within 24 hours, so we can’t guarantee changes or cancellations.
• If you need to make a modification, contact us immediately at lifesnap.store@gmail.com, and we will do our best to assist you.

2. Shipping & Delivery

How long does shipping take?
We offer free worldwide shipping, and estimated delivery times are:

• Europe: 3-7 business days
• North America, Asia, and Australia: 5-10 business days
• Other international locations: 7-15 business days

How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

3. Returns & Refunds

What is your return policy?

• You can return items within 14 days of delivery.
• Items must be unused, undamaged, and in their original packaging.
• To start a return, email us at lifesnap.store@gmail.com with your order details.

How long does it take to receive a refund?
Once we receive and inspect the returned item, we will process your full refund to your original payment method. This typically takes 5-10 business days, depending on your payment provider.

Are there any non-returnable items?
Yes, we do not accept returns for:

• Used or damaged products
• Items returned after 14 days
• Gift cards or promotional items

4. Products & Warranty

Do your products come with a warranty?

• We stand by the quality of our products, but at this time, we do not offer a formal warranty.
• If you receive a damaged or defective product, contact us within 48 hours of delivery with photos, and we will assist you with a replacement or refund.

5. Support & Contact

How can I contact customer support?
For any questions or assistance, email us at lifesnap.store@gmail.com. Our team will get back to you as soon as possible.